Cancellation Policy

At Dnniakm, we understand that sometimes plans change. If you need to cancel your order, please review our cancellation policy below.

🕒 Cancellation Timeframe:

You may cancel your order within 1 hour of placing it. We strive to process orders quickly, and after this timeframe, your order may have already entered the processing or shipping phase.

🛑 How to Cancel an Order:

• Contact us immediately at contact@dnniakm.shop with your order number and the request to cancel.

• Our customer service team will check the order status and, if within the 1-hour window, assist in canceling the order.

• If the order has already been processed, we will guide you on the next steps, which may include initiating a return.

💳 Refund for Cancelled Orders:

If the cancellation is successful within the 1-hour timeframe, a refund will be issued to your original payment method. Please allow a few business days for the refund to reflect in your account.

⏳ Late Cancellation:

Unfortunately, we cannot guarantee cancellations after the 1-hour window, as your order may have already been processed. In such cases, please follow our standard Return and Refund Policy.

📩 Contact Information:

For cancellation requests or any inquiries, please contact us at contact@dnniakm.shop. Our customer service team is here to assist you.